For returns, please contact us at support@aethoma.com
Return address:
Tondo Fulfillment 7 Boulden Circle New Castle, DE 19720
Customer Support Hours:
Need a hand? Our Customer Support team is available during the following hours:
Monday – Friday: 6:00 AM – 10:00 PM EST
Saturday – Sunday: 8:00 AM – 5:00 PM EST
If you contact us outside of these hours, don't worry — we'll get back to you as soon as we can once we're back online.
International Support
If you're located outside the United States, we'd still love to help! Simply send us an email at support@aethoma.com, and our Customer Support team will get back to you as soon as possible during business hours.
Returns
Before returning any item, please contact our Customer Support team so we can assist you with the return process. Please note that returns sent without prior authorization may not be eligible for a refund.
One-Time Purchase or VIP Subscription Option
At checkout, you may choose between a one-time purchase and also add our VIP Membership for $39.95/month. You’ll receive 50% off all products storewide with the VIP subscription.
To avoid being charged for the next billing cycle, you must cancel at least 24 hours before your next scheduled billing date. Please note: the VIP monthly subscription is only available with the purchase of a product from our store
